IR MERA APNA BUNDLE
ZONG 4G vision towards Digital Transformation has emerged the need for modern solution to IR Bundle Subscriptions. In past decade ZONG 4G has launched multiple IR bundles and offers to cater market competition in International voice, but as of Mar-2022 ZONG 4G Prepaid & Postpaid Subscribers will be able to make their own IR bundles by “IR Mera Apna Bundle” which will be available via My Zong App and Website for Improved Customer Experience.
Steps to follow
- Step 1 Enter Phone Number
- Step 2 Select Destination
- Step 3 Select Validity
- Step 4 Select Minutes
- Step 5 Select Data
- Step 6 Select SMS
- Can customers activate this offer on existing prepaid or Postpaid ZONG SIM?
- Yes. All Postpaid and Prepaid Customers are eligible for creating IDD Mera Apna Bundle.
- How much money do customers have to give to Franchisee or Customer Representatives in case of offer activation via retailer menu?
- The IDD Mera Apna Bundle is available on Website & My Zong App only
- When resources will be posted to customer?
- Resources will be posted after customer has successfully subscribed to IDD Mera Apna Bundle. 15 minutes activation time.
- How will customer know that the offer has been activated?
- Customer will receive confirmation text on creating the IDD Mera Apna Bundle. Text: “Moaziz Sarif, <Bundle Created Name> apke number per active kardia gaya hai, Shukriya. MyZongApp download kerin aur mazeed tafseelat hasil kerin.”
- Can customers use Offer resource for any other country?
- No, Resources are available for the destination chosen.
- Can customers subscribe again if the bundle resources are exhausted?
- Yes. Customer can re-create the bundle after resources are fully consumed. Bundle will be override.
- Prepaid/Postpaid Out of Bundle Rate:
- As per the website - https://www.zong.com.pk/international/direct-dialing
- Is this bundle applicable for Landline, Mobile or both:
- For Each Destination the breakouts are different. Currently for Saudi Arabia only Mobily Network is applicable. No other Landline or Mobile dial codes are eligible for this offer.