Contact Us
Zong Helpline 310
You can call 310 from your Zong number 24/7. * You will be connected to an Interactive Voice Response (IVR) System. Rs. 2 + tax will be charged for each call connected to a Customer Services Officer.
You can access our helpline by Dialing our UAN: (051) 111-222-111
* Normal charges as per package plan would be charged.
MNP Helpline Number
Switch to Zong network now, Call MNP helpline: 0314-3334455 * Normal charges as per package plan would be charged.
310 SMS Service
For any kind of Product related information or query, type “help” and send it to 310. SMS is free of cost.
Zong’s Promotional SMS Blocking Service
To block promotional SMS Click here
Digital Channels
Zong Headquarters
CMPak Complex, Plot#47, Kuri Road, National Park Road, Chak Shahzad, Islamabad. UAN (051) 111-222-111 Fax 051 5402002
Zong Sales and Service Centers
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E-Care Portal
For self-service please log on to E-Care Portal
Complaint Management
For complaint registration, Click Here